👀 Do You Want to Know More?
For convenience, I have brought together the answers to the most frequently asked questions while working with Outzair.
If you are looking for more answers, click the button below.
👀 Do You Want to Know More?
For convenience, I have brought together the answers to the most frequently asked questions while working with Outzair.
If you are looking for more answers, click the button below.
OUTZAIR
HELP IS ON THE WAY
Of course, you can always access and post from all your social media accounts, see the reaction. Check how is the engaging level of each post. We are supporting and encouraging our clients to get involved with their social media accounts. It is your choice to decide how much you'd like to participate. In a nutshell, if you are too busy with your duties. Just relax by knowing we've got covered your accounts.am online?
Of course, you can always access and post from all your social media accounts, see the reaction. Check how is the engaging level of each post. We are supporting and encouraging our clients to get involved with their social media accounts. It is your choice to decide how much you'd like to participate. In a nutshell, if you are too busy with your duties. Just relax by knowing we've got covered your accounts.am online?
At Outzair, we are responsible for protecting your data.
When you start using our service, we will ask you for the username and password of the social media accounts we will use.
​
We recommend that you send credentials via an encrypted platform like transfers.pw or Dead Drop.
​
Once we have your credentials, we will keep them in our safe vault with LastPass. Which is encrypted and secured with two-factor verification.
​
If you choose to cancel your service package or give a break we will delete your credentials immediately. However, we recommend you to change.
Here is the answer to your question;
​We will have a meeting or send you a questionnaire to get to know your brand and your products better. It's perfect if you already have a brand identity.
However, don't worry. We will guide you on how to create a brand identity with matching assets like color font images, logo, etc.
​Once done, we will require HD images and descriptions of your products with the stock and price details, the shipping method.
When we receive all the data, we will start to create your e-commerce website, and when it comes to setting up the payment details, we will hand over the admin role to you to fill this part by yourself confidentially.
After you set up your payment and bank detail, you can invite us as an admin with limited authority.​
Finally, we will give you a demo about how to use the back office of your website.
We recommend our customers to spend some time in the back office to monitor customer behavior and use it to improve their businesses.
Of course, you can always access and post from all your social media accounts, see the reaction. Check how is the engaging level of each post. We are supporting and encouraging our clients to get involved with their social media accounts. It is your choice to decide how much you'd like to participate. In a nutshell, if you are too busy with your duties. Just relax by knowing we've got covered your accounts.am online?
We are avoiding to lock our customers with a contract. We are aware that the circumstance may change at any minute, or you may not have a budget for marketing. We are fully flexible with the duration of our services. We charge monthly upfront. You can renew your contract for the following month or decide to take a break and continue to receive our services whenever you can.
Absolutely.
​
We recommend you to engage with your social media channels strongly to stay updated and respond to comments or answers of your fan base & customers.
​
The truth is, the more quality and relevant content you share, the more people you will reach.
Although you may find this topic confusing and time-consuming, we will be happy to guide you about how to do it fast as a flash.
​​In this way, you can communicate with your followers and have more predictions about what they want or what they will want in the future.
​Frankly, we are here to fulfill this duty when you are too busy.
​
When you are worried about repeating posts, no worries, get in touch with us, then we will update you about upcoming posts.
We are avoiding to lock our customers with a contract. We are aware that the circumstance may change at any minute, or you may not have a budget for marketing. We are fully flexible with the duration of our services. We charge monthly upfront. You can renew your contract for the following month or decide to take a break and continue to receive our services whenever you can.
We are proud to offer you affordable and flexible services. It does not mean that we do not provide you an excellent service.
Unfortunately, we cannot apply any discounts on the service prices we have presented to you.
However, if you want to create a tailor-made service package, please contact us.
We promise that we will create a service package specifically for your needs and determine the optimum and the most affordable price for this package. Please contact us to create your tailor-made service package.
We are avoiding to lock our customers with a contract. We are aware that the circumstance may change at any minute, or you may not have a budget for marketing. We are fully flexible with the duration of our services. We charge monthly upfront. You can renew your contract for the following month or decide to take a break and continue to receive our services whenever you can.
Giving an Admin role to someone;
​
Go to the page that you want to give the admin role.
​
Click the page settings on the bottom left.
​
Click the Page roles in the left column.
​
Type contact@outzair.com in the box and select outzair's profile.
​
Click Editor and select a role from the dropdown menu.
​
Click Add and enter your password to confirm.
​
Please note that if you are not friends with the person you are adding, they will have to accept your invite before they can start to help manage your page.
After you have contacted us, we will send an email or arrange a meeting with you to get to know more about you or your business. Once we are on the same page of how we will proceed, we will prepare a presentation about our project to present to you and receive your feedback in our second meeting. Or an email depends on the workload. Once we have agreed to work together, we will receive the credentials of your social media accounts. If you don't have any, we will create it for you. We aim to launch within a couple of days once we have signed up.
Of Course, No!
​We aim to establish honest and sustainable relationships. That's why we will never take an action that causes damage to our relationship.
We offer full confidentiality, which means your customers will never know that we are managing your accounts on behalf of you.
​We apply this rule to every customer. Unless they want to disclose on their website or social media accounts, we will never tell anyone that we manage your website or social media accounts.
However, we are not responsible for any of your friends or employees to share this information and to disclose privacy.
After you have contacted us, we will send an email or arrange a meeting with you to get to know more about you or your business. Once we are on the same page of how we will proceed, we will prepare a presentation about our project to present to you and receive your feedback in our second meeting. Or an email depends on the workload. Once we have agreed to work together, we will receive the credentials of your social media accounts. If you don't have any, we will create it for you. We aim to launch within a couple of days once we have signed up.
After you have contacted us, we will send an email or arrange a meeting with you to get to know more about you or your business. Once we are on the same page of how we will proceed, we will prepare a presentation about our project to present to you and receive your feedback in our second meeting. Or an email depends on the workload. Once we have agreed to work together, we will receive the credentials of your social media accounts. If you don't have any, we will create it for you. We aim to launch within a couple of days once we have signed up.
We accept payment via Direct Debits powered by our payment solutions at partner GoCardless or Transferwise. We have chosen this way to avoid unwanted transaction fees and save time. We are happy to offer you a safe and sound transaction method. No dark thoughts, you can cancel anytime. International customers take your pick. You can pay via transferwise with any debit card as well.
To add an admin;
​
From your Homepage, click the Me icon.
​
In the manage section, select the correct Showcase Page.
​
Click the Admin Tools dropdown.
​
Under Manage, select Page Admins.
​
On the left rail, click the type of admin you’d like to add.
​
Begin typing the name of the admin you would like to add in the text field.
​
Select the correct name from the dropdown list.
​
Click Save Changes.
​
Then we will receive a welcome email from Linkedin.
As Outzair, we are happy to sign an NDA which prevents us from disclosing any information about your business and your strategy or contacting your customers for a period of up to two years.
Outzair is not responsible for any leak of information that discloses the confidentiality of your business or brand. It is our customer's responsibility to provide a dedicated email address or can call from mobile phone numbers that are not linked to Outzair.
However, if the client research and find that Outzair is managing your social media accounts or website, we would not be responsible for this.
Unfortunately, we do not offer any refund once we have started to work on our package.
We are very confident and focusing on every detail to amaze you with our work. And if you are still not happy, we will work hard to put things together on your project.
Before we start to work, we will present a draft to you to agree on how we will proceed and request your feedback to optimize the content. However, let us know if you are not happy with the quality of our content. We will initiate the termination process for your service package.
Please note that. Outzair offers only a monthly subscription without any long-term commitment. If you are not % 100 satisfied with our work, please inform us before your next billing date. If you do not let us know, we will not issue a refund.
We accept payment via Direct Debits powered by our payment solutions at partner GoCardless or Transferwise. We have chosen this way to avoid unwanted transaction fees and save time. We are happy to offer you a safe and sound transaction method. No dark thoughts, you can cancel anytime. International customers take your pick. You can pay via transferwise with any debit card as well.
We accept payment via Direct Debits powered by our payment solutions at partner GoCardless or Transferwise. We have chosen this way to avoid unwanted transaction fees and save time. We are happy to offer you a safe and sound transaction method. No dark thoughts, you can cancel anytime. International customers take your pick. You can pay via transferwise with any debit card as well.
Don't worry.
If you do not have an account on any social media, after we understand your needs, we determine the platforms that are most suitable for you and create your accounts. Or we switch from one account to another.
If you would like us to create your social media accounts for you, please make sure to send us high-resolution versions of your logo and other images. In this way, we can edit the header and graphics of your social media accounts for you.
Before we get started, we would like to ask some questions about your brand or start-up to have an idea about your goals.
​
These answers will guide us to find a clear path, and we will make sure that we will be creating the right content that will positively affect your business or brand.
If you'd like, we can do this via phone call, video meeting, or e-mail. Choose the way that you are most comfortable. Just let us know.
​
It would also be great if you can send names or links of your accounts to us. So we can check and have an idea about what you are doing. Also, we can study your niche or industry before we get to know you.
​
If you don't have any of these social media accounts like Facebook, Instagram, LinkedIn, and if you want us to sign up for you, please let us know in advance.
We will send you the detailed list and send your answers as soon as we receive them and send us answers, and then we are ready to go.
Let's make a tailor-made service package. We are glad that you are interested in the tailor-made service package.
​
We'd like to find out your exact needs and fulfill them. Please send us a message to request a quote about the services you need.
​
When it comes to price we will be very flexible to determine a fair rate for a tailor-made service package.
If you don't have any social media accounts and you're just starting, don't worry.
​
We will sign up on the platforms you choose, such as Facebook, Instagram, Linkedin.
​
If you don't have any social media accounts and you're just starting, don't worry. We will sign up on the platforms you choose, such as Facebook, Instagram, Linkedin.
​
It'd be great if you could send us some assets like your logo, any images which we can use to create your header image, and avatar on social media.
Once done, we will make you or send you the login details.
You will continue to receive service if you give us an explanation about the reason for the delay in your payment and give a payment commitment. We will continue our services for seven days from the date that we are informed.
​
If you want to unsubscribe from your service, please inform us at least within five working days.
​
If you like to pause or suspend your subscription for a while, please inform us at least "7" days before your billing period.
When you decide to resume, we will continue where we take your social media accounts or website.
Of course, you can always access and post from all your social media accounts, see the reaction. Check how is the engaging level of each post. We are supporting and encouraging our clients to get involved with their social media accounts. It is your choice to decide how much you'd like to participate. In a nutshell, if you are too busy with your duties. Just relax by knowing we've got covered your accounts.am online?
We are avoiding to lock our customers with a contract. We are aware that the circumstance may change at any minute, or you may not have a budget for marketing. We are fully flexible with the duration of our services. We charge monthly upfront. You can renew your contract for the following month or decide to take a break and continue to receive our services whenever you can.
After you have contacted us, we will send an email or arrange a meeting with you to get to know more about you or your business. Once we are on the same page of how we will proceed, we will prepare a presentation about our project to present to you and receive your feedback in our second meeting. Or an email depends on the workload. Once we have agreed to work together, we will receive the credentials of your social media accounts. If you don't have any, we will create it for you. We aim to launch within a couple of days once we have signed up.
We accept payment via Direct Debits powered by our payment solutions at partner GoCardless or Transferwise. We have chosen this way to avoid unwanted transaction fees and save time. We are happy to offer you a safe and sound transaction method. No dark thoughts, you can cancel anytime. International customers take your pick. You can pay via transferwise with any debit card as well.
At Outzair, we are responsible for protecting your data.
When you start using our service, we will ask you for the username and password of the social media accounts we will use.
​
We recommend that you send credentials via an encrypted platform like transfers.pw or Dead Drop.
​
Once we have your credentials, we will keep them in our safe vault with LastPass. Which is encrypted and secured with two-factor verification.
​
If you choose to cancel your service package or give a break we will delete your credentials immediately. However, we recommend you to change.
Absolutely.
​
We recommend you to engage with your social media channels strongly to stay updated and respond to comments or answers of your fan base & customers.
​
The truth is, the more quality and relevant content you share, the more people you will reach.
Although you may find this topic confusing and time-consuming, we will be happy to guide you about how to do it fast as a flash.
​​In this way, you can communicate with your followers and have more predictions about what they want or what they will want in the future.
​Frankly, we are here to fulfill this duty when you are too busy.
​
When you are worried about repeating posts, no worries, get in touch with us, then we will update you about upcoming posts.
Giving an Admin role to someone;
​
Go to the page that you want to give the admin role.
​
Click the page settings on the bottom left.
​
Click the Page roles in the left column.
​
Type contact@outzair.com in the box and select outzair's profile.
​
Click Editor and select a role from the dropdown menu.
​
Click Add and enter your password to confirm.
​
Please note that if you are not friends with the person you are adding, they will have to accept your invite before they can start to help manage your page.
To add an admin;
​
From your Homepage, click the Me icon.
​
In the manage section, select the correct Showcase Page.
​
Click the Admin Tools dropdown.
​
Under Manage, select Page Admins.
​
On the left rail, click the type of admin you’d like to add.
​
Begin typing the name of the admin you would like to add in the text field.
​
Select the correct name from the dropdown list.
​
Click Save Changes.
​
Then we will receive a welcome email from Linkedin.
Don't worry.
If you do not have an account on any social media, after we understand your needs, we determine the platforms that are most suitable for you and create your accounts. Or we switch from one account to another.
If you would like us to create your social media accounts for you, please make sure to send us high-resolution versions of your logo and other images. In this way, we can edit the header and graphics of your social media accounts for you.
Before we get started, we would like to ask some questions about your brand or start-up to have an idea about your goals.
​
These answers will guide us to find a clear path, and we will make sure that we will be creating the right content that will positively affect your business or brand.
If you'd like, we can do this via phone call, video meeting, or e-mail. Choose the way that you are most comfortable. Just let us know.
​
It would also be great if you can send names or links of your accounts to us. So we can check and have an idea about what you are doing. Also, we can study your niche or industry before we get to know you.
​
If you don't have any of these social media accounts like Facebook, Instagram, LinkedIn, and if you want us to sign up for you, please let us know in advance.
We will send you the detailed list and send your answers as soon as we receive them and send us answers, and then we are ready to go.
If you don't have any social media accounts and you're just starting, don't worry.
​
We will sign up on the platforms you choose, such as Facebook, Instagram, Linkedin.
​
If you don't have any social media accounts and you're just starting, don't worry. We will sign up on the platforms you choose, such as Facebook, Instagram, Linkedin.
​
It'd be great if you could send us some assets like your logo, any images which we can use to create your header image, and avatar on social media.
Once done, we will make you or send you the login details.
Here is the answer to your question;
​We will have a meeting or send you a questionnaire to get to know your brand and your products better. It's perfect if you already have a brand identity.
However, don't worry. We will guide you on how to create a brand identity with matching assets like color font images, logo, etc.
​Once done, we will require HD images and descriptions of your products with the stock and price details, the shipping method.
When we receive all the data, we will start to create your e-commerce website, and when it comes to setting up the payment details, we will hand over the admin role to you to fill this part by yourself confidentially.
After you set up your payment and bank detail, you can invite us as an admin with limited authority.​
Finally, we will give you a demo about how to use the back office of your website.
We recommend our customers to spend some time in the back office to monitor customer behavior and use it to improve their businesses.
Of Course, No!
​We aim to establish honest and sustainable relationships. That's why we will never take an action that causes damage to our relationship.
We offer full confidentiality, which means your customers will never know that we are managing your accounts on behalf of you.
​We apply this rule to every customer. Unless they want to disclose on their website or social media accounts, we will never tell anyone that we manage your website or social media accounts.
However, we are not responsible for any of your friends or employees to share this information and to disclose privacy.
As Outzair, we are happy to sign an NDA which prevents us from disclosing any information about your business and your strategy or contacting your customers for a period of up to two years.
Outzair is not responsible for any leak of information that discloses the confidentiality of your business or brand. It is our customer's responsibility to provide a dedicated email address or can call from mobile phone numbers that are not linked to Outzair.
However, if the client research and find that Outzair is managing your social media accounts or website, we would not be responsible for this.
I still have questions? Can you help?
Sure. Just fill in the contact form at the bottom of this page. I will get back to you. ASAP. If you want to be social, send me a message on Facebook.